Delivery and international orders

Operator and contact

This website is presented by Simon Diss trading as Cowran Kitesports, a trading brand of Cowran Group. The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Public identity

Cowran Kitesports is operated by Simon Diss as a sole trader and presented as a trading brand of Cowran Group.

Delivery information

The checkout will show available destinations, delivery charges, estimated timings and any product or destination restrictions before payment is completed.

International orders

International delivery may involve import VAT, customs duties, handling charges, local product rules or carrier restrictions. The final checkout and delivery policy will state which charges are collected by the operator and which may be payable by the recipient.

Problems with delivery

Report a missing, damaged or delayed delivery to [email protected] as soon as possible, including the order reference and photographs where relevant.